Privacy Policy

Last updated: January 24, 2026

PawMotion operates this store and website, including the data, content, features, tools, products, and services provided to offer you, the customer, a curated shopping experience (the “Services”). PawMotion uses Shopify technology to provide the Services.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or when you communicate with us in any other way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the processing of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, describes, relates to, can reasonably be associated with, or could be linked directly or indirectly to you. It does not include aggregated or de-identified information.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Identifiers and contact details, such as name, postal address, billing and shipping address, phone number, and email address.

  • Commercial and transaction information, including products viewed, added to cart, purchased, returned, or canceled, as well as purchase history.

  • Financial and payment information, such as payment method, payment confirmations, and transaction details (full card details are securely processed by payment providers and are not stored directly by us).

  • Account information, such as username, password, preferences, and settings.

  • Communications, including information you provide when contacting customer support.

  • Technical and device information, such as IP address, browser type, operating system, unique identifiers, and connection data.

  • Usage and activity information, including interactions with the Services, pages visited, and browsing time.

  • Inferences, such as preferences or interests derived from your activity on the Services.

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you, when you create an account, make a purchase, contact us, or use the Services.

  • Automatically, through cookies, pixels, and similar technologies when you interact with the site.

  • Service providers, such as Shopify, payment processors, shipping services, analytics, and marketing providers.

  • Third parties and business partners, where permitted by law.

How We Use Your Personal Information

We use your personal information for the following business and operational purposes:

  • To provide and improve the Services, process payments, manage orders, shipping, returns, and your account.

  • Personalization, such as remembering preferences and recommending products.

  • Marketing and advertising, including sending promotional emails and displaying personalized ads, where permitted by law.

  • Customer support and communications, to respond to requests and maintain our business relationship.

  • Security and fraud prevention, to detect unauthorized or illegal activity.

  • Legal compliance, to respond to legal processes and enforce our terms and policies.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and other service providers acting on our behalf (payments, shipping, analytics, hosting, customer support).

  • With marketing and advertising partners, including those that help display relevant ads based on your online activity.

  • With affiliates and related entities within our corporate group.

  • For legal or business reasons, such as mergers, acquisitions, compliance with the law, subpoenas, or regulatory obligations.

  • With your consent, when you expressly authorize us to do so.

We do not sell personal information for money. However, some state laws consider certain personalized advertising activities to constitute a “sale” or “sharing.”

Targeted Advertising and Opt-Out Rights

Depending on your state of residence, you may have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.

You may exercise this right through the mechanisms available in the Services or by configuring your browser to send Global Privacy Control (GPC) signals. When we detect a valid GPC signal, we treat it as an opt-out request for the browser or device used.

Relationship with Shopify

The Services are hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services. Shopify may act as an independent data controller for certain uses, including analytics, fraud prevention, and advanced features.

For more information, you may review Shopify’s Consumer Privacy Policy and exercise your rights through Shopify’s privacy portal.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the site, analyze usage, personalize content, and display advertising. You can manage your cookie preferences through your browser settings or the tools available in the Services.

Children’s Data

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

U.S. Consumer Privacy Rights

Depending on your state of residence, you may have the following rights:

  • The right to know what personal information we collect, use, and share.

  • The right to access your personal information.

  • The right to delete your personal information.

  • The right to correct inaccurate personal information.

  • The right to opt out of the sale or sharing of personal information for targeted advertising.

  • The right not to be discriminated against for exercising your rights.

We may verify your identity before processing a request. You may also designate an authorized agent to exercise these rights on your behalf.

International Transfers

Your personal information may be transferred to, stored, and processed in the United States and other countries where Shopify or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this website and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: pawmotion.official@gmail.com
Address: Calle de Hernán Cortés 11, Zaragoza, Z, 50004, Spain

For the purposes of applicable U.S. privacy laws, PawMotion is the entity responsible for the collection and use of your personal information.